Operating rules

All persons are free to enter the Daedalus Online community. However, we reserve the right to refuse the admission of certain people into the panel without justifying the decision.

Daedalus Online conducts surveys in areas such as: pre-testing of TV commercials, new product launches, measuring customer satisfaction, etc. Each study is adapted to the inhabitants of certain territories. For the quality of the data we reserve the right to refuse entry to the panel of persons living in another country. If a person is found to be living in a country other than the one declared on registration, Daedalus New Media Research reserves the right to inactivate that person’s account.

Under no circumstances can a person working at Daedalus New Media Research enter this community.

Because Daedalus New Media Research has to deliver statistical analysis to its clients, we need certain personal information from you, as well as confidential information, such as income. Providing this information is a condition of entering the panel.

Daedalus New Media Research does not collect data from persons under the age of 14 without the consent of the parents or the legal representative.

If you are a parent or legal guardian who has discovered that a minor or a child under the age of 16 has transmitted their personal data without your permission or consent, we will delete this data at your request. To request the deletion of the data of the minor in question, please send an email to survey_ro@daedalusonline.eu with the User Name and/or e-mail address provided by the minor.

People who are members of the Daedalus Online community can express their desire to leave this panel at any time. Shortly thereafter, information about that person is deleted from the database and that person will no longer be contacted.

If a person has not responded to any survey for a period of 6 months, that person will be declared inactive. Daedalus New Media Research reserves the right to delete all inactive members.

In order to guarantee the quality of the statistical analyses delivered, Daedalus New Media Research reserves the right to inactivate the panelists who have completed the questionnaires much faster than the average duration calculated by the system without warning them in advance.

To guarantee the quality of statistical analysis delivered by Daedalus New Media Research to customers, we regularly change community members. Daedalus New Media Research has the right to delete a panelist from the database without warning and without justifying the decision.

All members of the Daedalus Online community have given their consent to receive email invitations and respond to surveys. Participation in surveys is not an obligation. Questionnaires may be completed only once.

It is forbidden for a person to have two or more accounts. Daedalus New Media Research reserves the right to disable the accounts of individuals who violate this rule.

Questions about surveys can be sent to: survey_ro@daedalusonline.eu.

Daedalus New Media Research has taken steps to secure the data. However, if a virus appears in the email sent to the respondents, Daedalus New Media Research cannot be held responsible in any way for the consequences of these problems and the respondents cannot in any way claim material or any other damages.

Daedalus New Media Research cannot guarantee a minimum or maximum number of invitations to be sent to each respondent over a year.

When a sufficient number of respondents, statistically speaking, have responded to the survey, Daedalus New Media Research or the customer has the right at any time to close the project and refuse any response to the survey.

In addition to respondents’ personal data, Daedalus New Media Research stores other information or survey responses. This information may refer to private coordinates, political opinions, etc.

Individuals enrolled in the Daedalus Online community agree that Daedalus New Media Research will store all this information for future statistical use.

Everyone has the right to ask Daedalus New Media Research for information on the data stored about him/her. It may also require such data to be corrected.

Daedalus New Media Research does not provide any personal data to third parties. The information filled in the questionnaires may be sent to third parties for statistical processing, but there is no possibility of identifying the respondent. In this case, that firm will not have access to names of persons, addresses, or other private information.

Daedalus New Media Research reserves the right to change the operating rules of the panel at any time. All members will be made aware of these changes.

When a respondent accumulates at least 1000 points (10 euros), he/she can convert them into money. 100 points is the equivalent of one euro. Payment shall be made in national currency at the official exchange rate on the day of payment.

Points are valid for 2 years from the date they are awarded. Once they expire, they can no longer be redeemed or withdrawn.

Daedalus New Media Research reserves the right to cancel accumulated points and refuse the conversion of points into cash if it is proven that a respondent provided false answers in a survey, responded on behalf of another person, owns and completes surveys using multiple panelist accounts, or has violated any other participation rule stated on the Daedalus Online website. To ensure compliance with these rules, Daedalus New Media Research regularly conducts checks of respondents’ activity.

If you have been informed that the payment information provided in the “Payment Information” section is incorrect and you do not update it within 3 months from the date the payment request was submitted, the request will expire. You may update your information in the “Payment Information” section and submit a new payment request at any time you consider necessary.

This site uses cookies and digital fingerprinting. By agreeing to join the Daedalus Online community you agree to the use of cookies and digital fingerprinting.

The information collected from the surveys is confidential. The purpose of online surveys is to gather statistical information about groups and not about the individual. The information collected at individual level will not be made public in any way. Daedalus New Media Research may occasionally provide the information collected to another firm, but which also treats the information statistically and is subject to the same confidentiality rules.

Participation in studies is voluntary. Membership in the Daedalus Online community is based on your direct consent. You are free to withdraw, request deletion of all or part of your information at any time.

By becoming a member of the Daedalus Online community, you agree to receive email invitations to participate in our surveys.

To become a member of our community, you are required to complete a small survey. This collects personal information along with other information relevant to subsequent surveys. We ask for your email address to send you survey invitations. The information we ask for, such as name, address, gender, and date of birth, helps us choose which surveys to invite you to.

I have been informed that I have the right to object to the processing of personal data concerning me and to request the deletion of the data. In order to exercise these rights, I can address an online request to the email address survey_ro@daedalusonline.eu with the text DATA PROCESSING REFUSAL. I am also granted the right to address the courts.

If you wish to withdraw from the Daedalus Online community, you can send an email to: survey_ro@daedalusonline.eu with the subject “UNSUBSCRIBE”.

Please wait 5 business days for your information to be completely deleted from our database.

Daedalus New Media Research has taken every care to keep the information provided by its members on a secure server. The data is stored on a secure server. Only authorised persons shall have access to this information. Access to this information is limited to only a few Daedalus New Media Research employees. Because we respect the rights of data subjects under the GDPR, we use SSL encryption to ensure that the confidential content you provide is protected when registering in the panel and during the course of your work. This type of encryption ensures that your data cannot be read by third parties, but only by Daedalus New Media Research.

Daedalus New Media Research does not collect data from individuals under the age of 14 without the consent of their parents or legal representative.

If you are a parent or legal guardian who has discovered that a minor or a child under the age of 14 has transmitted their personal data without your permission or consent, we will delete this data at your request. To request the deletion of the data of the minor in question, please send an email to survey_ro@daedalusonline.eu with the User Name and/or e-mail address provided by the minor.

Inconsistent responses / completing questionnaires very quickly can affect the quality of the collected data and may negatively influence decisions based on these results.

To maintain the integrity of the process and ensure data quality, we have implemented a data quality monitoring system. If we repeatedly identify overly fast completions or inconsistent responses, respondents will receive progressively fewer questionnaires in the future.

We recommend reading each question carefully in full and answering each item attentively, as every response matters!

Members of the Daedalus Online community are required to comply with the platform’s rules of conduct, both when participating in surveys and in all interactions with Daedalus Online representatives.

1. Conduct When Completing Surveys

Each member is entitled to hold only one account on the Daedalus Online platform and undertakes to participate in surveys individually, providing honest, relevant and carefully considered answers.

The following behaviours are prohibited:

• Creating or using multiple accounts by the same person;
• Providing false information regarding identity or personal characteristics;
• Completing surveys superficially, randomly, inconsistently or in a timeframe that does not allow sufficient time to reasonably read and understand the questions;
• Providing irrelevant, offensive, obscene or discriminatory answers, or answers containing vulgar language, in fields intended for open-ended responses;
• Using automated programs, scripts or other technical means to complete surveys or manipulate participation and reward mechanisms.

Daedalus New Media Research reserves the right to verify compliance with these rules, including through mechanisms designed to monitor response quality and identify non-compliant behaviour.

2. Conduct When Communicating with the Daedalus Online Support Team

Community members have the right to request assistance, submit reports, complaints, suggestions or opinions, and express dissatisfaction with the operation of the platform or the services provided.

In all communications addressed to the Daedalus Online support team, regardless of the communication channel used, members are required to use civil language and observe basic standards of respect.

Messages containing insults, threats, harassment, obscene expressions, personal attacks, discriminatory statements or other forms of abusive communication are not accepted. Repeatedly and unjustifiably sending identical or similar messages with the intention of disrupting the support team’s activities, as well as misusing communication channels, is also prohibited.

Expressing critical opinions, submitting complaints or expressing dissatisfaction with the platform does not, in itself, constitute a violation of these rules, provided that the communication complies with the standards of conduct outlined above.

3. Measures Applicable in Cases of Non-Compliance with the Rules

If a violation of the rules of conduct is identified, Daedalus New Media Research reserves the right to apply one or more of the following measures, depending on the nature, severity and recurrence of the violation:

• Invalidating survey participations or responses that do not meet quality criteria;
• Temporarily or permanently restricting access to surveys or certain platform functionalities;
• Restricting or terminating communication through a specific channel in cases of abusive messages, without affecting the right to submit legitimate requests through the available communication channels;
• Suspending or permanently deactivating the account and terminating membership in the Daedalus Online community.

In cases involving the use of multiple accounts, attempted fraud, survey manipulation or other serious violations of the rules, Daedalus New Media Research may order the deactivation of the accounts involved without prior warning.

Decisions regarding the application of these measures are based on the checks carried out and the information available. Members may request clarification or a review of the decision through Daedalus Online’s official contact channels. A review of a decision does not guarantee that the measures imposed will be modified or revoked. Such measures may remain in effect if the checks confirm the reasons for which they were initially imposed.

This website is the property of Daedalus New Media Research.

All research studies in which you participate are the property of Daedalus New Media Research or its clients, whether individuals or legal entities.

This applies to all texts, images, graphics, videos, etc. The modification, duplication, translation, storage or publication of materials from the website or online surveys is prohibited under copyright law. Violations of copyright law are punishable in accordance with the laws in force in Romania.

We may need to disclose personal information when required by law.